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FAQ's

FAQ's | GENERAL INFORMATION | DIRECTIONS | SPECIAL OFFERS

Where can I get correct directions to Zanies?
Click on the Directions link at the top of this page.

What is your address?
We are inside the Pheasant Run Resort & Spa.
4052 E. Main Street, St. Charles, IL 60174

Is parking available and is it free?
There is free parking in the Pheasant Run Resort lot.

What is the dress code, are jeans okay?
Casual - nice jeans are just fine.

How old do I have to be to get in to Zanies in St. Charles?
You must be 21 to laugh and 21 to drink with a valid photo ID.

How strict are you on ID's?
If you cannot prove your age by a VALID photo ID you will not be let in! If purchasing alcohol - same thing, NO valid picture ID - NO Alcohol! Tickets will not be accepted, no exceptions!

How can I find out who is performing and at what time & for how much?
Click on the "Calendar" button on the left. When you see a comic you are interested in click on the icon and you will find all that & more!

Is there smoking inside the showroom?
No - Zanies is Smoke Free.

Do you offer open-mic nights?
No, however Zanies in Chicago holds Comedy Showcases every Tuesday. Call (312) 337-4027 and ask a box office representative for more information.

Do you have a minimum purchase in the showroom?
Yes. We have a 2 item minimum per person. You may purchase any 2 items off the menu.

If I don't drink do I still need to met the minimum?
Yes, absolutely. It's a 2 item minimum. Alcohol does not need to be purchased.

Can I pre-purchase tickets or a gift certificate, if so how?
Yes, in fact we recommend purchasing in advance to guarantee admission. Call any Zanies location & have your credit card information ready. Gift Certificates can be purchased by clicking on the Gift Certificate Icon on the left and follow instructions or go directly to the location nearest you.

How does seating work?
Seating is on a first come first seated basis among ticket holders.

Do I have to make a reservation or can I just walk in?
Reservation are strongly suggested on all shows but walk-ins are welcome. Some shows tend to sell out ahead of time so purchasing in advance will guarantee your admission. Calling ahead is always best.

What is an emergency number for my babysitter?
Chicago (312) 337-4027 | St. Charles (630) 584-6342 | Rosemont (847) 813-0484

Do you offer comedy classes?
Yes we do. Instructor: Dobie Maxwell. Click HERE for more information.


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